The Judgmental Green Eye
The light on my webcam is a tiny, judgmental green eye, and I have been staring at it for forty-five minutes without blinking, or at least that is how it feels. My neck is beginning to lock into a permanent forty-five-degree angle. On the shared screen, a project manager is moving a virtual sticky note from ‘In Progress’ to ‘Internal Review,’ and then, after a brief moment of existential hesitation, back to ‘In Progress.’ We are twenty-five people deep in this call. If you calculate the collective hourly rate of everyone present, we are currently burning roughly $1,225 every fifteen minutes to watch a digital post-it note vibrate. This is the ‘pre-planning sync.’ It is the meeting we have to have before we can have the meeting where we actually decide what we are going to do next week.
My actual to-do list is on my second monitor, mocking me with its eighty-five unread notifications and three deadlines that expired while we were discussing the color palette of the ‘Vision 2025’ slide deck. I find myself wondering if anyone would notice if I replaced my video feed with a looped GIF of myself nodding thoughtfully while occasionally sipping from an empty mug.
🎭 Productivity Theater
This is not work. This is a Live Action Role Play (LARP). In the woods of corporate America, we aren’t swinging foam swords or casting fireballs; we are swinging ‘deliverables’ and casting ‘synergies.’ We have built an entire ecosystem of artifacts-spreadsheets that no one reads, dashboards that track metrics that don’t matter, and status updates that serve only to justify the existence of the person giving the update.
The Shrinkage of Potential
I recently grabbed a coffee with Casey W.J., a guy who spends his days as a retail theft prevention specialist. Casey doesn’t have the luxury of productivity theater. If he spends his time ‘aligning’ with the floor managers while someone is walking out the front door with five leather jackets, he has failed. He sees the world through the lens of ‘shrinkage’-the loss of inventory through shoplifting, employee theft, or administrative error.
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To Casey, a two-hour meeting with no agenda is just another form of retail theft. It’s wage shrinkage. The theft isn’t a physical object; it’s the quiet embezzlement of human potential by the bureaucracy.
He calculated that a mid-sized firm likely loses $55,005 a year per department just in the time it takes people to find the right Zoom link or explain why a task that takes fifteen minutes hasn’t been done in fifteen days.
The Cost of Abstraction
The artifact (the report, the process document) becomes the shield against being judged on actual outcomes.
The shield used for protection.
The movement of the needle.
The Costume of Professionalism
I’m guilty of it too. I’ll spend thirty-five minutes formatting a spreadsheet to look ‘client-ready’ when the raw data was already clear. I do it because I want the validation of the aesthetic. I want the person on the other end to see the gridlines and the conditional formatting and think, ‘This person is a professional.’ It’s a costume. I’m putting on my professional cape and mask. But beneath the costume, the core problem remains unsolved.
Many organizations hire consultants to teach them better ways to perform the LARP, rather than teaching them how to stop playing and start producing. By cutting through the theater and focusing on the hard, cold numbers of marketing ROI, a partner like
acts as the antithesis to this performative drift. They aren’t interested in the number of meetings on your calendar; they are interested in the actual movement of the needle. In a world of professional LARPers, the person who actually delivers what they promised is the real outlier.
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The artifact is a shield, but it eventually becomes a tomb.
Hollow Exhaustion vs. Whole Drain
There is a specific kind of exhaustion that comes from a day of productivity theater. It is different from the exhaustion of hard work. When you spend eight hours actually solving a complex problem or creating something from nothing, you feel drained but whole. When you spend eight hours in ‘alignment’ calls and ‘status syncs,’ you feel hollow.
(The rest is LARP maintenance)
I realized that if I cut out the theater, I could do my entire job in about fifteen hours a week. But I can’t do that. Because if I only worked fifteen hours, even if I produced the same results, I would be seen as a slacker. I would be a threat to the ecosystem. The LARP requires everyone to agree that the theater is real.
Efficiency is the ultimate heresy in a culture that worships presence.
TRUTH REVEALED
Closing the Canyon
We have expanded that gap [between talking and doing] into a canyon. We have built bridges of Slack channels and zip-lines of Jira tickets across it, but we rarely actually cross to the other side. I find myself checking my phone every five minutes during these meetings, looking for a hit of reality in a digital world of abstraction.
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We should be more like Casey. We should be ruthless about the shrinkage of our time. We should be protective of our attention as if it were the most valuable item in the store, because it is.
Every minute we spend in a performative sync is a minute we are stealing from our own lives, from our families, and from the work that actually matters.
As I sit here, the meeting is finally winding down. I’ll just hit ‘Leave Meeting’ and prepare for the 1:15 PM ‘Strategic Visioning Workshop.’
The costume fits too well, and the play must go on.